by Vikki Reed | Aug 21, 2019 | Queries
Q: What laundry detergent/products are you using to get your shirts bright white and collars clean? Eddie Mannis Prestige Cleaners Knoxville, TN A: Spektek from UNX Amin Bata Pepper Square Cleaners Dallas, TX A: We recently switched to Streets Flex...
by Vikki Reed | Aug 6, 2019 | Queries
Q: When asking for a deposit on wedding gowns, leather garments or other items, how do you ask for a deposit? What wording do you use? If a customer asks ‘why’, what do you say? David Crouse Crouse’s Cleaners Winnipeg, AB A: We don’t necessarily ask for a...
by Vikki Reed | Jul 19, 2019 | Queries
Q: What do you do for your staff at Christmas (bonus, gifts, meal, party, etc.)? David Crouse Crouse’s Cleaners crousescleaners.com Grande Prairie, Alberta A. At Christmas time we: 1. Give a monetary holiday bonus for all permanent team members. 2. Allocate $ for a...
by Vikki Reed | Jul 1, 2019 | Queries
Q. “The Bahamas is banning single use plastic bags at point of sale, meaning our poly bags, though biodegradable, will no longer be acceptable. Green Garmentos are just too expensive, does anyone else use or know of any other alternatives to single use poly...
by Vikki Reed | Mar 8, 2019 | Queries
Q: Wondering what methods you use to protect zipper pulls during cleaning/drying? With heavy winter parkas like Canada Goose, they require a lot of drying time and we want to prevent paint chipping and damage to zippers. Lisa Hiebert Best Care Dry Cleaners Winnipeg...
by Vikki Reed | Feb 27, 2019 | Queries
Q: What method of communication are you using for pickup requests? Route module integrated with POS (which POS?), website, dedicated mobile app, other? Would the customer be able to “pin” an address instead of typing a street address? *In our case, if you...
